As many as 45 percent of users are ignorant of their managers' rights to access their email, while 60 percent have email on the business system they would be uncomfortable with other people reading.

The common view of email is that it is a private form of communication. Research shows that almost half the people surveyed were unaware that business email is not private. A great many of those were adamant that the company had no right to access their email.

The truth is, businesses are responsible for any email on the business email system. This means they not only are required to have access to all business email, they are legally responsible for anything sent through it.

JPY continues to try to legitimise and streamline email collaboration, while preserving privacy of personal emails. It's product, Mail Robot X 9MRX^TM) provides tools for sharing knowledge in business email, while ignoring personal messages.

MRX^TM holds an archive of all business email that is searchable by all employees. So when a customer has a query, everybody in the company can check the thread of communication regardless of who has corresponded with them previously. Furthermore, personal email is ignored by the system, so privacy is preserved for non-business email.

You can learn more about MRX^TM here.